About Us
Tactful AI is the next-generation Contact Centre as a Service (CCaaS) platform, designed specifically for SMEs in the EMEA region. Our powerful omnichannel solution enables businesses to manage, engage, and understand customer journeys through a single, unified interface.
With Tactful AI, businesses can deliver seamless, personalised customer interactions, automate routine tasks, and provide intelligent routing. Our platform supports immediate setup, easy configuration, and scalability to meet growing business needs. The no-code AI and data-centric environment allows companies to respond to customer inquiries in any language, build tailored knowledge bases, and generate data-driven reports for continuous improvement.
Our reusable Customer Experience (CX) blueprints and powerful no-code automation engine ensure rapid deployment and easy customisation, making advanced technology accessible to SMEs. Tactful AI’s partner-led approach leverages a network of trusted partners to deliver tailored solutions and ongoing support, ensuring that businesses receive the best tools and expertise available.
We collaborate closely with our partners to provide comprehensive solutions that address the unique needs of each client. Our partners benefit from our advanced technology and support, enabling them to offer superior service and value to their customers. Together, we aim to drive innovation and excellence in customer engagement, helping businesses thrive in today’s competitive landscape.
Tactful AI is dedicated to supporting operational excellence and creating the conditions for businesses to flourish.
Press releases
Tactful AI Partners with Trusip & The Trust Group to Deliver Simple,...
LONDON, UNITED KINGDOM - July 4, 2024 - Tactful AI , a leader in AI-driven customer engagement solutions, is excited to announce a strategic... read more
04.07.2024 • By Tactful AI
